You can request to cancel or modify your order within 24 hours of placing it by contacting customer service. After 24 hours, the order may have already been processed, and cancellations or modifications may not be possible​(Hershe).

Hershe allows returns on eligible products within 30 days of purchase. Items must be unused, in the same condition as received, and in the original packaging. However, clearance items or those marked as "final sale" are non-returnable​(Hershe).

Hershe offers free shipping on all orders over $100. Once the order is placed, it is processed and shipped within 1-3 business days. You will receive a confirmation email with tracking details once your order has been shipped​(Hershe).